Selene Mortgage Customer Service

May 08, 2022

Selene Mortgage Customer Service

Beginning December 9 or calling us at 1-800-724-2224. SARA tracks and manages such actions as customer interaction and financials.

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Have left many voice mails and sent numerous emails for a response as of today nothing.

Selene mortgage customer service. The servicing of your mortgage account will transfer to MT December 9 2019. We will contact you. They allow you to advance with the company.

I will be reporting to the BBB. Reviewers write the most about Selene Finance Mortgage and give it 12 stars out of 5. Our staff is available to review your.

Customer Service 877 735-3637. Our group managers average over 20 years of industry experience. Contact Selene Finance customer service.

BBBs Business Review For Selene Finance that includes background information consumer experience BBB Accreditation status BBB Rating customer reviews complaints business photos business videos discount coupons licensing hours of operation methods of payment refund and exchange policy b. They will apply fees to your mortgage. I asked why they couldnt work with me then and let me stay and I would pay any fees or fines.

The transferring of the customer from Selene loan modification department to customer servicing department and their transferring you back to customer service is a normal practice. We recognize that homeownership can be challenging when financial difficulties arise. I have been at Selene for 6 years.

Most commonly consumers tend to contact Selene Finance to ask questions about. If you have questions or need assistance please contact Selene Finance LPs Customer Service Department at 877 735-3637 during the hours of Monday Thursday 800 am to 900 pm CST and Friday 800 am to 500 pm CST. Selene Finance is a strange run company they will take advantage of those that lack appropriate knowledge with regards to their mortgages.

Their customer service is awful they will hound you horribly if you do not pay your mortgage on time. You may send your written request and documentation to support your claim to the Selene Finance LP Escalation Agent through the following channels. I have only spoken to the CS only once.

Customer Service Support Specialist Current Employee - Jacksonville FL - July 26 2019. Mortgage Assistance Application If you are having mortgage payment challenges please complete and submit this application along with the required documentation to servicer name via mail. WE KNOW WE CAN HELP YOU REACH YOUR GOALS.

We are committed to helping you avoid financial hardship if possible. Joe Davila Chief Executive Officer. They also told me that nobody bought my home at this foreclosure sale so the property remained in their possession.

I assume it to be the average mortgage company though its the only one i have worked for. Selene Finance is the WORST mortgage company The customer service is never available my loan was transferred to Selene in July 2020. December 3 2019.

Our senior managers average 30 years of industry experience. Payments and Charges Request for Information Product Service. As your loan servicer Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions support and information you need to manage your mortgage account.

If you have sent Selene Finance LP Selene a verified request to provide certain information pursuant to the California Consumer Privacy Act CCPA Civil Code Section 1798105 please be advised of the following. Selene improves the scale quality and economics of your servicing operations through our expertise in servicing NPL and RPL portfolios utilizing our proprietary technology system SARA which interfaces with industry standard platforms. The loss Draft dept is wonderful somewhat very helpful.

Box 71243 Philadelphia Pennsylvania 19176-6243 United States. Fax or online. By all the statements complaints all over the place this company should not be able to remain.

Instead of submitting the wrong information getting denied or not being able to figure It is better to come to our staff and let them help you. The customer service representatives that I spoke with at Selene Finance informed me that it was too late because the sale was already held on my home. And client waterfalls just to.

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